Cypad Status Status

All Systems Operational

Cypad Managed Devices / Mobile Application Operational

Cypad Meal Selection / Whiteboard Operational

Cypad Kitchen Manager Operational

Cypad Nutritional Analysis Operational

Cypad Monitor Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 8, 2024

No incidents reported today.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

Cypad Meal Selection Degraded Performance

Resolved - The issue affecting delays in updating data in Cypad has been successfully resolved. All services are now operating normally. Thank you for your patience and understanding during this time. If you experience any further issues, please do not hesitate to contact our support team.
Sep 6, 12:43 BST

Identified - We are currently experiencing delays in updating pupil and staff records from SIMS to Cypad due to a high volume of updates. The process is taking longer than usual, so please allow at least 5 hours for the data to populate.

Thank you for your patience and understanding.
Sep 3, 12:22 BST

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

Cypad Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 3, 23:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 22:00 BST

Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 3, 14:32 BST

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

Aug 28, 2024

No incidents reported.

Aug 27, 2024

No incidents reported.

Aug 26, 2024

No incidents reported.

Aug 25, 2024

No incidents reported.